Terms of Service

Last updated: 10/21/2025

Introduction

These Terms of Service (the “Terms”) govern your access to and use of Figurize’s website, products, and services. By accessing or using our services, you agree to be bound by these Terms.

Eligibility & Accounts

You must be at least 13 years old to use our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Orders for Custom Goods

Our products are customized based on user-provided content (e.g., photos). You represent that you own or have the necessary rights to any content you submit and that such content does not infringe third‑party rights or violate any laws.

Pricing & Payment

Prices are displayed at checkout and may change from time to time. Taxes and shipping fees (if any) will be calculated at checkout. Payments are processed by trusted third‑party providers.

Shipping & Risk of Loss

Title and risk of loss for items pass to you upon our delivery to the carrier. Delivery timelines are estimates and not guarantees.

Returns & Refunds

Due to the custom nature of our products, all sales are final and we do not offer cash refunds. Our Quality Promise entitles customers to a free replacement for manufacturing defects or a one-time redesign if they are unsatisfied with the initial AI creation.

Intellectual Property

All site content, trademarks, logos, and service marks remain the property of their respective owners. You receive no license or ownership rights except as expressly provided in these Terms.

User Content

By submitting content, you grant Figurize a limited, non‑exclusive, royalty‑free license to use, modify, and reproduce the content solely for the purposes of providing and improving our services.

Prohibited Uses

You agree not to use the services to submit unlawful, infringing, or harmful content, or to interfere with or disrupt the operation of the services.

Disclaimers

Services are provided “as is” without warranties of any kind, express or implied. To the maximum extent permitted by law, Figurize disclaims all warranties, including merchantability, fitness for a particular purpose, and non‑infringement.

Limitation of Liability

To the fullest extent permitted by law, Figurize shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Indemnification

You agree to indemnify and hold Figurize harmless from any claims, liabilities, damages, losses, and expenses arising from your use of the services or violation of these Terms.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of New York, USA, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in New York County, NY.

Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated “Last updated” date.

Contact

For questions about these Terms, contact us at support@figurize.me.